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RCCP Renewal 2019 Questions and Answers

 From the 1st April 2019 you may Renew your RCCP Registration. If you have any concerns or queries, please see the FAQ below. We have created a more comprehensive ‘Frequently Asked Questions’ section to assist all registrants, based on all renewal enquiries we have previously received.  We hope we have covered your query here and alleviated the need to email or call. The objective is to help you save time and provide the response you seek without delay.  We thank you for your co-operation during this busy time.

You should only need to contact RCCP Admin if you cannot locate your answer here:

Why should I remain registered with RCCP?
Registrants often wonder about the benefits of registration.  Why should you opt to be registered? 
 
1.      It shows that you support the principle of ensuring high quality, safe services for patients;
2.      It increases the prominence of the professions in the public eye and increases respect for the work we do;
3.      Inclusion with other professions gives us an opportunity to influence health policy via a number of consultation routes;
4.      RCCP became PSA registered in March 2018.

Patients are able to choose a clinical physiologist belonging to a register vetted and approved by the Professional Standards Authority for Health and Social Care, an independent statutory body, accountable to Parliament. The RCCP’s register has been accredited under the Accredited Registers programme. Clinical physiologists on the RCCP’s register will be able to display the Accredited Register quality mark, a sign that they belong to a register which meets the Professional Standards Authority’s robust standards.

5.      RCCP is the largest register for clinical physiologists and continues to lobby that all clinical physiologists should be statutory registered.
 
But, most importantly it shows that you care about your own practice, and the practice of others, so registration demonstrates your professionalism.
 
Registrants also receive regular updates via the Newsletter on the website but if there is anything further you think we could be doing on your behalf please let us know.

It appears that you may be using quite an old system to submit the form. We recommend that you try using a different web browser and or another PC to renew.

  • How do I log into my personal RCCP Account?

    Go to the RCCP website home page. Click on Log In and enter your Email Address and Password. If you do not have a password or have forgotten your Password, click on ‘Forgotten Password’. An email will be sent to you with a link to enable you to set a new password.

  • I have forgotten my password. What do I need to do?

    Go to the RCCP website homepage and select Login.  Enter your email address that you have registered with RCCP and then Click on ‘Forgotten Password’ and an email will be sent to you with a link and instructions to enable you to reset your password. The link will expire after 1 hour.

  • When can I renew my RCCP registration for 2019?

    You can renew your RCCP Registration from 1st April 2019 to 23rd April 2019 Instructions on how to do this are available on the RCCP website Home Page. A Renewal Notice Letter and ‘Flow Chart Instructions’ were also sent out to registrants in March 2019.

  • How do I renew my registration on line?

    Go to the RCCP website homepage. Click On Log In and enter the Email Address and Password that you have registered with. If you have forgotten your password please refer to the forgotten password FAQ. Click on ‘Account’ and then ‘Renew Now’ and complete the Renewal Form, once complete click on ‘SUBMIT’.

  • What is the deadline for renewing my RCCP registration?

    The deadline for Direct Debit collections is 10:00 a.m. on Tuesday 23 April. This will mean that you will have continuity of your RCCP registration and have access to your new online RCCP Certificate 2019 -2020. Your employer will also be able to check the online Register from 1st May 2019 to confirm that you are still registered with RCCP.

  • I am on the online Renewal Form and have clicked on ‘yes’ on the very first question, but the rest of the questions do not appear. Therefore the message that follows, saying I have not answered all the questions is incorrect. How can this be corrected?

    It appears that you may be using quite an old system to submit the form. We recommend that you try using a different web browser and or another PC to renew.

  • What does Eligibility to remain registered mean?

    It means you have continued to practise in your profession and abide by all RCCP standards including Character, Proficiency,Education and Training and Code of Conduct. There is an option to be become a non-practising registrant, please contact rccpadmin@rccp.co.uk if you would like further information on this option.

  • Do I need to update my Direct Debit details?

    No, if you have previously paid by Direct Debit through Go Cardless the Direct Debit will still be in place.

  • What do I do if I have previously cancelled my Direct Debit?

    If you have cancelled your Direct Debit and wish to reinstate this you will need to login into the website, select account and then set up direct debit. This will then provide you with a link and instructions to set up a direct debit.

  • How do I update my current Direct Debit payment details?

    Update your payment information via our partners Go Cardless   020 7183 8674. 

  • What do I do if I do not have a Direct Debit in place?

    Log In using your email address and password. Click on Account and then Click on ‘Renew Now’ or ‘Set Up Direct Debit’ and follow the instructions.

  • How can I set up a Direct Debit to pay my renewal Fee?

    Log In using your email address and password. Click on Account and then Click on ‘Renew Now’ or ‘Set Up Direct Debit’ and follow the instructions.

  • How do I check if I already have a Direct Debit set up?

    Go to the RCCP homepage. Click on Log In and enter the Email Address and Password that you have registered with. Click on ‘Account’ and then ‘View My Profile’. On your ‘Profile Page’ it will state your ‘Method of Payment’ – this will either be Go Cardless Direct Debit or Cheque.

  • How can I check what method of payment I have in place?

    Go to the RCCP homepage. Click on Log In and enter the Email Address and Password that you have registered with. Click on ‘Account’ and then ‘View My Profile’. On your ‘Profile Page’ it will state your ‘Method of Payment’ – this will either be Go Cardless Direct Debit or Cheque.

  • What date does the payment leave my bank account?

    All Direct Debits will be processed on 23rd April and funds will leave your bank account around Friday 26th April 2019. Please ensure funds are in your account.

  • What happens if my payment fails on 26th April?

    Our Direct Debit partner Go Cardless will contact you via email to advise that the payment has failed. They will attempt to take the payment again. Should it fail a second time you will need to contact Go Cardless directly on   020 7183 8674. 

  • What is the deadline for my Direct Debit payment for my RCCP registration?

    The deadline for Direct Debit collections is 10:00 a.m. on Tuesday 23rd April. This will mean that you will have continuity of your RCCP registration and have access to your new online RCCP Certificate 2019 -2020. Your employer will also be able to check the online Register from 1st May 2019 to confirm that you are still registered with RCCP.  

  • I have submitted my Renewal Declaration Form and have a Direct Debit with Go Cardless in place. What more do I need to do?

    Nothing else! You have successfully completed your Renewal for this year. Well done.  

  • How do I update my details?

    Go to the RCCP website homepage. Click on Log In and enter the Email Address and Password that you have registered with. Click on ‘Account’, and then my application and select the relevant section that needs updating. Add the new information and click on SAVE.  

  • The Renewal Form asks me to review ‘My Profile’ to confirm that all details are correct and up to date, how do I do this?

    Whilst you are completing the Renewal Form click on ‘View My Profile’ and you will see all the sections that make up your original application. Please note that if your original application submission was received before October 2013 it may appear that some of the sections are incomplete. Please ensure that the main data sections listed below are up to date before completing your renewal declaration. • Personal Details • Current Career Details • Qualifications and • Professional Body Membership. Once you have finished click on ‘Account’ and ‘Renew Now’ to return to the ‘Renewal Form’. If you need further guidance see the FAQs below.  

  • How do I change my surname when I am in the Renewal Form page?

    You will be unable to change or edit this field. Click on the ‘Personal Details’ section and below your name where you will find an upload facility to upload your supporting evidence e.g. marriage certificate. An alert will be automatically sent to the RCCP Admin team who will update your profile. This does not prevent you from renewal and completing your renewal form. Once you have finished click on ‘Account’ and ‘Renew Now’ to return to the ‘Renewal Form’. If you need further guidance see the FAQs below.

  • How do I change my home address when I am in the Renewal Form page?

    Click on the ‘Personal Details’ section and you will see the home address fields which you can override and then click on ‘SAVE’. Once you have finished click on ‘Account’ and ‘Renew Now’ to return to the ‘Renewal Form’. If you need further guidance see the FAQs below.

  • How do I change my work address when I am in the Renewal Form page?

    The website will allow you to ‘add a new post’ but if you need to make minor amendments about your current place of work you will need to send those changes directly to RCCP Admin (rccpadmin@rccp.co.uk). If you need to edit your current career details only please send an email to RCCP (as above). If you need to add a new post with new details, select the ‘Current Career Details’ Section and scroll down to the bottom of that page and complete the boxes for Add a New Post, ticking also 'Related to Clinical Physiology which will extend the section further. Click 'Save' before your exit this new entry. Once you have finished click on ‘Account’ and ‘Renew Now’ to return to the ‘Renewal Form’. If you need further guidance see the FAQs below.

  • How do I add new qualifications when I am in the Renewal Form page?

    You can add a new qualification but cannot edit your already listed qualifications. Follow these instructions: click on the ‘Qualifications’ Section. Scroll down and complete a new entry qualification box along and SAVE. You must also upload the supporting evidence such as your certificate and SAVE. Once you have finished click on ‘Account’ and ‘Renew Now’ to return to the ‘Renewal Form’. If you need further guidance see the FAQs below.

  • How do I add a professional body when I am in the Renewal Form Page?

    Click on the ‘Professional Body’ section. Complete a new entry box for your professional body along with the membership number and click on ‘SAVE’. Once you have finished click on ‘Account’ and ‘Renew Now’ to return to the ‘Renewal Form’. If you need further guidance see the FAQs below.

  • How do I change my password?

    Go to the RCCP website homepage. Click on the ‘Personal Details’ section and scroll down to the bottom of the page. Enter your new password, confirm and then click on ‘SAVE’.

  • How do I change my email address?

    Go to the RCCP website homepage. Click on the ‘Personal Details’ section and you will see the email box that you can override with your new email address. Remember to click on ‘SAVE’.

  • How do I download my new certificate?

    Go to the RCCP website homepage. Click on Log In and enter the Email Address and Password that you have registered with. Click on ‘Account’ and select ‘View My Profile’. Click on ‘Print Certificate’ in the top right-hand section. You will then be able to download, save and print your new certificate. New certificates will be available to download from 1st May 2019 until 31st March 2020.

  • I am currently overseas, will this affect my renewal?

    Yes. Unfortunately you won’t be able to renew your registration if you are working or living abroad. RCCP only has a remit for the UK and therefore we are only able to register those living and working in the UK. Please contact RCCP at the following email address rccpadmin@rccp.co.uk to advise them that you need to cancel your registration because you are now working overseas. Remember if you have a direct debit set up to contact your bank and cancel the direct debit instruction.

  • If I cancel my registration because I am working overseas will I be able to reinstate it?

    Yes, when you return to work in the UK you will be able to reinstate your registration by following the online ‘Reactivation Process’. This is available on the website and at the end of this listing of Q & A.

  • I can see  'Self-Declaration of Eligibility to Register with RCCP not completed' against my name, what does this mean?

    If you can see this text against your name or another registrant’s name it means that you/they did not validate/complete your/their renewal declaration form. You/they will need to click on ‘Renew Now’ and this will open up the ‘Renewal Form’. You/they will need to review or update your/their data.
    When the renewal declaration has been submitted and data updated/confirmed and the box ticked ‘Yes’ for item 4. “I have read the information on my profile and agree that it is correct”, the message ‘Self-Declaration of Eligibility to Register with RCCP not completed' will disappear.

  • What happens if the renewal period has ended?

    You will need to contact RCCP Admin for further guidance at rccpadmin@rccp.co.uk.

  • How can I check the RCCP Register to check if an employee or clinical physiologist is registered?

    Go to the RCCP website homepage. On the home page there is an online search facility.  Please see the search box. Enter the person’s name and click on search. If a person is currently registered their name will appear and it will sate REGISTRANT. If you click on the underscored name further details can be found around modality and  city/town location.
    The Registrant will be able to provide a copy of their certificate for additional confirmation, if required.

  • I have allowed my registration to lapse or it has been ‘inactivated’ for another reason. I now wish to reactivate my RCCP Registration. What is the current process?

    Thank you for contacting RCCP regarding your registration. You can now submit your reactivation request and payment online. Please visit the RCCP website www.rccp.co.uk to carry out this process. Click on 'Log In' Enter your Email Address and Password or Forgotten Password if you need to request a new one. Click on Account and select Reactivate your Registration, as shown below: The Reactivation Form is made up of 3 sections which you need to complete: • Form - completion of form and written reference required • Disclosures • CPD  (more information about RCCP CPD requirements or examples please visit the 'Professional Development' Section. When you have fully completed then click on 'submit'. You will be directed to the Go Cardless Direct Debit page where you can set up payment for the reactivation fee (see RCCP's table of fees online). Your Reactivation Request will then be shared with the RCCP Registrar and we shall contact you upon receipt of their Assessment.

  • Income Tax Relief

    RCCP Registrants have Income Tax Relief in respect of Annual Membership Subscriptions.
    You will find 'The Registration Council for Clinical Physiologists' on the list of approved bodies visible HMRC website.


    Indemnity Insurance - please click here for more information

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