We can only investigate a concern if the complainant provides information:
- In writing
- That identifies the registrant
- That sets out the nature of their concerns in enough detail so that you can understand them and then be able to respond.
- Their full name and contact details
- As much information about you as they can give, such as your name, profession and place of work
- If possible, your RCCP registration number, which can be found on the online Register
- As much information about the incident as they can provide, such as names, dates and places.
We will try to consider the case as quickly as we can. At each stage of the process, we will give you an idea of how long our enquiries will take. This will include:
- When we are first contacted about a concern
- When a date is set for the Professional Conduct Committee to consider your case
- After the Professional Conduct Committee meets (to tell you their decision); and
- Regularly between the Professional Conduct Committee meeting and the final hearing (if the case reaches this stage in the process).
- Difficulty in getting information from another organisation
- An ongoing police investigation or criminal trial – this is because we may wait until they finish any criminal case
- An ongoing employer investigation – this is because we may wait until that investigation has finished
- Difficulty finding dates when everyone is available for a final hearing; and
- Adjournment requests at the final hearing.